Purpose: The purpose of this paper is to improve the operational excellence of public sector services such as construction, telecommunication and health care. To achieve this endeavor, the study explores the structural attributes and obstacles in the public services and develops a Green Lean...

Purpose: Many organizations have reported significant benefits after the implementation of Lean Six Sigma (LSS). Embracing LSS requires asking some important questions: How Lean Six Sigma Readiness (LESIRE) can be measured? How can an organization identify the barriers for LESIRE? Answers to...

Purpose The purpose of this paper is to review Lean Six Sigma (LSS) literature and report different definitions, demographics, methodologies and industries. Design/methodology/approach This paper highlights various definitions by different researchers and practitioners. A total of 235 research...

The impact of land reclamation has been explored on productivity, income and food security in the saltaffected regions of Uttar Pradesh. The study has revealed substantial farm-level benefits to the farmers due to sodic land reclamation. The cropping intensity has increased by 9.39 per cent...

Purpose – The aim of the study is to develop a TQM model of academic excellence and empirically establish a relationship between TQM implementation and students' satisfaction of academic performance. Design/methodology/approach – A sample of students from ISO and non‐ISO engineering...