In a dynamic environment such as the supply chain, even basic supplier‐customer systems with structurally simple information and material flow formations have a tendency to exhibit operational complexity. The operational complexity of supplier‐customer systems is primarily characterised by...

One of the difficulties in developing a coherent operational strategy is to know how the various elements of a manufacturing system interact and to assess the relevant importance of each. Looks at the manufacturing systems and how complex they are. A measure which calculates the systems′...