Emergency medical services (EMS) assist different classes of patients according to their medical seriousness. In this study, we extended the well-known hypercube model, based on the theory of spatially distributed queues, to analyze systems with multiple priority classes and a queue for waiting...

In this paper we propose a cutoff hypercube queuing model to analyze server-to-customer emergency services operating with server reservation. We are motivated by certain SAMU’s (Système d’Aide Médicale Urgente) that give assistance to different classes of emergency requests, including...

In this paper we present a method to optimize the configuration and operation of emergency medical systems on highways. Different from the approaches studied in the previous papers, the present method can support two combined configuration decisions: the location of ambulance bases along the...

In this study, we present a series of well-known optimization methods to address two related decisions associated with the design of large-scale ambulance operations on highways: (1) The question of location, and (2) the issue of districting. As a result of computer storage and runtime...

The hypercube is a spatially distributed queuing model based on Markovian analysis approximations, used to analyze the configuration and operation of server-to-customer emergency systems. In the present study we adapted the model to analyze emergency medical systems (EMS) on highways, which...

An important aspect of logistics supply systems in agro industries is to manage the processes of harvesting and transporting raw materials, from the rural fields to the processing plants. The truck waiting times in the various queues of the plant reception area are of particular concern. This...