Purpose – This study aims to examine the day‐to‐day problems that managers face in trying to be effective and the resources and solutions that they access as a means of dealing with these challenges. Design/methodology/approach – This research summarizes the results of 185 interviews...

Why are democracies unusually successful in war? We find that superior human capital, harmonious civil-military relations, and Western cultural background are largely responsible. These traits correlate positively with democracy, and account for democracy’s apparent effectiveness bonus....

On the whole the evidence lends support to the hypothesis that social pressure affects the level of charitable contributions. We find, however, that the form of the pressure is an important determinant of the size of health contributions. Personal forms of solicitation appear to increase...

The Institute for Reference Materials and Measurements (IRMM) of the Joint Research Centre (JRC), a Directorate-General of the European Commission, operates the Community Reference Laboratory for Heavy Metals in Feed and Food (CRL-HM). One of its core tasks is to organise interlaboratory...

Purpose – This study seeks to examine the extent to which the use of career center services results in the significant incremental prediction of career outcomes beyond its established predictors. Design/methodology/approach – The authors survey the clients of a public agency's career center...

Purpose – The purpose of this study is to examine the nature of the emotions experienced by targets of bullying in the workplace. Design/methodology/approach – A sample of 180 employees in Canada took part in a cross‐sectional self‐report survey study. Findings – The study found that,...

Purpose – The purpose of this paper is to understand, from the child care worker's perspective, how work experience, display rules, and affectivity are related to emotional labor. It also examines the utility of separating surface acting into its two components: the hiding and faking of...

Purpose – This study aims to compare the experiences of workers who perceive themselves as both targets and aggressors (aggressor‐targets) with the experiences of other workers. Design/methodology/approach – The paper reports on the results of a cross‐sectional self‐report...