The construction industry immutably produces built environments that directly influence the everyday lives of human beings. Nevertheless, materiality, defined as intransient physical matter socially enacted in the form of artefacts and objects as well as built constructions, is often overlooked...

The purpose of the paper is to give an in-depth account of how Volvo Group is working with enabling open services innovation in the organization. It shows that implementing servitization and open innovation within an engineering-based industry such as heavy vehicles manufacturing, is a matter of...