Anecdotal evidence and literature searches suggest that the construction industry is generally portrayed in negative terms; it is conservative, risk-reluctant, unable to produce innovation, and so forth. This 'culture of complaint' occasionally surfacing in talks and writing is examined as what...

Integrating professional expertise in professional service firms (PSFs) is a key strategic challenge in the contemporary economy and individual firms. Previous research has pointed out that the governance of key aspects of PSFs, including knowledge integration, is shifting from a professional to...