Purpose – The concept of the learning organisation (LO) is associated with an advanced approach to human resource development (HRD) characterised by an ethos of self‐responsibility and self‐development. The learning climate that this engenders is supported by temporary organisational...

The UK construction industry has significantly increased the number of women that it attracts, due to an active marketing campaign by the industry’s representative bodies. However, this initiative does not appear to have been based on sound empirical evidence that women professionals will be...

The quality of decision making in product development (PD) is dependent upon the designer's ability to optimize conflicting needs. However, optimization is unlikely to succeed when based on inaccurate or erroneous information. Given that provision of accurate information frequently lies beyond...

Project success is an attractive idea but what factors lead to success remains an areaof conjecture. In the project management literature the success has often beendefined in terms of better control of timescales, budgets and resource planning. Yetthese are impoverished terms for conceptualising...

A levy/grant system exists in the UK construction industry toprovide financial support for companies undertaking trainingactivities. With the current UK government skills policy, thereis an emphasis on ensuring that training support provided toemployers is aimed at enhancing companies’...

Reports abound of the detrimental effect of the construction skills crisis on the performance and futuredevelopment of the UK construction industry. The industry’s continued growth in output, coupled with itsunpopularity as a career choice, has led to extreme pressure on its labour market...

The provision of additional services to accompanythe sale of products is increasingly central to the businessstrategies of companies in manufacturing and engineering, oftenreferred to as aftermarket services (AMS). The purpose of thispaper is to explore the experience of expanding AMS in...