Williams, Eric S.; Lawrence, Ericka R.; Sydow Campbell, Kim - In: Biennial review of health care management : meso perspective, (pp. 3-20). 2009
The physician–patient relationship is the cornerstone of care quality. Unfortunately, it may be adversely affected by physician burnout, which is becoming more prevalent according to the literature. We present a model, based on the burnout and physician–patient communication literatures,...
