This paper describes an exploratory study of aspects that should be taken into consideration when optimizing tool kits, i.e. cases containing sets of tools that are used by service engineers for corrective maintenance. The study was carried out among service engineers of an Original Equipment...

This paper deals with the analysis of a single-location, multi-item inventory model for service tools, in which coupled demands and coupled returns occur. We distinguish multiple Poisson demand streams. Per stream there is a given set of tools that is requested per demand. We are interested in...

In this paper we consider an Assemble-to-Order system with multiple end-products. Demands for an end-product follow a Poisson process and each end-product requires a fixed set of components. We are interested in the order fill rates, i.e., the percentage of demands for which all requested...

We consider a multi-item spare parts problem with multiple warehouses and two customer classes, where lateral transshipments are used as a differentiation tool. Specifically, premium requests that cannot be met from stock at their preferred warehouse may be satisfied from stock at other...

Motivated by real-life spare parts networks, we introduce a new spare parts inventory model with lateral transshipment. We consider a multi-item, multi-location, single-echelon system with base stock control and aggregate mean waiting time constraints. The local warehouses are divided into two...