This paper develops a new grouping approach in using data envelopment analysis as a framework to identify management groups and group performance leaders. The management group relies on the fact that branches grouped together present similar managerial preferences over performance goals and...

The banking industry has been the object of DEA analyses by a significant number of researchers and probably is the most heavily studied of all business sectors. Various DEA models have been applied in performance assessing problems, and the banks' complex production processes have further...