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Analysing the competitive advantage for the operating model of Phalaenopsis aphrodite industry in Taiwan

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Strategising customer voice-based quality improvement for logistics service providers

Lee, Tzong-ru; Lin, Jiun-Hung; Lenny Koh, S. C. - In: International journal of value chain management : IJVCM 1 (2006/07) 3, pp. 266-280

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Generating customer voice based quality improvement strategy for logistics service providers in Taiwan from the perspective of quality function deployment

Lee, Tzong-ru; Lin, Jiun-Hung - In: International journal of logistics economics and … 1 (2007) 1, pp. 63-76

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Retailing logistics and sale operation strategy for uncertainty demand due to the effect of consumers' motives in promotion of sport marketing events

Lee, Tzong-ru; Lin, Jiun-hung; Su, Xiang-ting - In: International journal of management & enterprise … 8 (2010) 3, pp. 209-227

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Generating customer voice based quality improvement strategy for logistics service providers in Taiwan from the perspective of quality function deployment

Lee, Tzong-Ru; Lin, Jiun-Hung - In: International Journal of Logistics Economics and … 1 (2007) 1, pp. 63-76

Logistics Service Providers (LSPs) help connecting buyers and suppliers in supply chains. Hence, logistics quality significantly affects the performance of the supply chain. An intensely competitive business environment necessitates that firms provide services according to customer demand to...

Persistent link: https://www.econbiz.de/10005543989

Assessing asymmetric response effect of behavioral intention to service quality in an integrated psychological decision-making process model of intercity bus passengers: a case of Taiwan

Lin, Jiun-Hung; Lee, Tzong-Ru; Jen, William - In: Transportation 35 (2008) 1, pp. 129-144

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Generating customer voice based quality improvement strategy for logistics service providers in Taiwan from the perspective of quality function deployment

Lee, Tzong-Ru; Lin, Jiun-Hung - In: International journal of logistics economics and … 1 (2007) 1, pp. 63-76

Persistent link: https://www.econbiz.de/10009887636

Utilising quality function deployment to select customer voice-based quality improvement technique for 3PL companies

Lee, Tzong-Ru; Lin, Jiun-Hung - In: International journal of enterprise network management 1 (2006) 2, pp. 179-195

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Analysing the competitive advantage for the operating model of Phalaenopsis aphrodite industry in Taiwan

Lee, Tzong-Ru; Lin, Jiun-Hung; Din, Be-You; Koh, Siau … - In: International journal of value chain management : IJVCM 2 (2008) 2, pp. 269

Persistent link: https://www.econbiz.de/10008270564