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Generating customer voice based quality improvement strategy for logistics service providers in Taiwan from the perspective of quality function deployment

Lee, Tzong-Ru; Lin, Jiun-Hung - In: International Journal of Logistics Economics and … 1 (2007) 1, pp. 63-76

Logistics Service Providers (LSPs) help connecting buyers and suppliers in supply chains. Hence, logistics quality … Function Deployment (QFD) to generate most appropriate quality improvement strategy. QFD analysis transforms voice of customer …

Persistent link: https://www.econbiz.de/10005543989

Logistics service providers coordinating sustainable supply chains : a fast food industry case

Vivaldini, Mauro; Pires, Sílvio R. I. - In: International journal of services and operations management 24 (2016) 4, pp. 548-569

Persistent link: https://www.econbiz.de/10011636333

Logistics service system : review, case study, and framework

Münsberg, Tine Meidahl; Strøm, Erika Marie; Hvam, Lars; … - In: International journal of logistics systems and … 55 (2025) 5, pp. 1-27

Persistent link: https://www.econbiz.de/10015627352

Determinants of logistics outsourcing performance among small and medium enterprises

Mageto, Joash; Prinsloo, Gerrie; Luke, Rose - In: International journal of logistics systems and … 35 (2020) 4, pp. 541-565

Persistent link: https://www.econbiz.de/10012200305

A study on engaging employees in adopting green logistics practices : the case of logistics service providers in Egypt

Elzarka, Sara - In: International journal of logistics systems and … 37 (2020) 1, pp. 140-152

Persistent link: https://www.econbiz.de/10012513544

The adoption of green initiatives in logistics service providers : a strategic perspective

Isaksson, Karin; Evangelista, Pietro; Huge-Brodin, Maria; … - In: International journal of business and systems research 11 (2017) 4, pp. 349-364

Persistent link: https://www.econbiz.de/10011889928

Investigating the role of digital technologies in sustainable logistics management : case study of logistics service providers in ECOWAS countries

Kone, Seydou Dramane; Zhang, Jingxiao; Esangbedo, … - In: International journal of shipping and transport … 21 (2025) 1, pp. 100-127

Persistent link: https://www.econbiz.de/10015443892

Quality improvement of T-shirt using fuzzy QFD : a case study

Kapuria, Taposch Kumar; Rahman, Mustafizur - In: International journal of management concepts and … 11 (2018) 4, pp. 393-414

Persistent link: https://www.econbiz.de/10011993046

An integrating framework for prioritising tasks in designing management system improvement projects

Tseng, Chun-Chieh; Torng, Chau-Chen - In: European Journal of Industrial Engineering 8 (2014) 4, pp. 457-477

Quality function deployment (QFD) is a widely used method in several fields such as product design, manufacturing … process design, and project development. House of quality (HOQ) is one of the manipulation tools for QFD and it can convert … often ignored in most QFD application-related research. This may affect the implementation sequence of the project tasks …

Persistent link: https://www.econbiz.de/10010944890

Integrating analytical hierarchy process and qualtiy function deployment in automotive supplier selection

Khan, Sharfuddin Ahmed; Dweiri, Fikri; Jain, Vipul - In: International journal of business excellence 9 (2016) 2, pp. 156-177

Persistent link: https://www.econbiz.de/10011626766