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Adolescent influence in family purchase decisions: An update and cross-national extension

Wang, Sijun; Holloway, Betsy B.; Beatty, Sharon E.; … - In: Journal of business research : JBR 60 (2007) 11, pp. 1117-1124

Persistent link: https://www.econbiz.de/10007859705

Adolescent influence in family purchase decision : an update and cross-national extension

Wang, Sijun; Holloway, Betsy B.; Beatty, Sharon E.; … - In: Journal of business research : JBR 60 (2007) 11, pp. 1117-1124

Persistent link: https://www.econbiz.de/10003560603

A model of adolescents' online consumer self-efficacy (OCSE)

Hill, William W.; Beatty, Sharon E. - In: Journal of Business Research 64 (2011) 10, pp. 1025-1033

This paper investigates adolescent online shopping and self-efficacy development in the virtual setting. The authors present and test a model of antecedents and mediators to two dimensions of online consumer self-efficacy. Additionally, a discriminant analysis finds that more involved adolescent...

Persistent link: https://www.econbiz.de/10009146533

A segmentation of adolescent online users and shoppers

Hill, William W.; Beatty, Sharon E.; Walsh, Gianfranco - In: The journal of services marketing 27 (2013) 5, pp. 347-360

Persistent link: https://www.econbiz.de/10010162206

A model of adolescents' online consumer self-efficacy (OCSE)

Hill, William W.; Beatty, Sharon E. - In: Journal of business research : JBR 64 (2011) 10, pp. 1025-1034

Persistent link: https://www.econbiz.de/10009177918

A model of adolescents' online consumer self-efficacy (OCSE)

Hill, William W.; Beatty, Sharon E. - In: Journal of business research : JBR 64 (2011) 10, pp. 1025-1033

Persistent link: https://www.econbiz.de/10009270604

Employees’ decision making in the face of customers’ fuzzy return requests

Wang, Sijun; Beatty, Sharon E.; Liu, Jeanny - In: Journal of marketing 76 (2012) 6, pp. 69-86

Persistent link: https://www.econbiz.de/10009670264

Betrayal? : relationship quality implications in service recovery

Holloway, Betsy Bugg; Wang, Sijun; Beatty, Sharon E. - In: The journal of services marketing 23 (2009) 6, pp. 385-396

Persistent link: https://www.econbiz.de/10009525724

Congruity's role in website attitude formation

Wang, Sijun; Beatty, Sharon E.; Mothersbaugh, David L. - In: Journal of business research : JBR 62 (2009) 6, pp. 609-615

Persistent link: https://www.econbiz.de/10003854663

Frontline service employee compliance with customer special requests

Beatty, Sharon E.; Ogilvie, Jessica; Northington, … - In: Journal of service research : JSR 19 (2016) 2, pp. 158-173

Persistent link: https://www.econbiz.de/10011485432