Narrow search
Showing 111 - 120 of 155
Cover Image
Anticipating a service experience
Harrison, Mary P.; Beatty, Sharon E. - In: Journal of business research : JBR 64 (2011) 6, pp. 579-586
Persistent link: https://www.econbiz.de/10008884437
Cover Image
Review and future directions of cross-cultural consumer services research
Zhang, Jingyun; Beatty, Sharon E.; Walsh, Gianfranco - In: Journal of business research : JBR 61 (2008) 3, pp. 211-225
Persistent link: https://www.econbiz.de/10008886563
Cover Image
A CIT investigation of other customers' influence in services
Zhang, Jingyun; Beatty, Sharon E.; Mothersbaugh, David - In: The journal of services marketing 24 (2010) 5, pp. 389-399
Persistent link: https://www.econbiz.de/10008653366
Cover Image
Culture and age as moderators in the corporate reputation and loyalty relationship
Bartikowski, Boris; Walsh, Gianfranco; Beatty, Sharon E. - In: Journal of business research : JBR 64 (2011) 9, pp. 966-972
Persistent link: https://www.econbiz.de/10009241411
Cover Image
Factors affecting couples' decisions to jointly shop
Lim, Junsang; Beatty, Sharon E. - In: Journal of business research : JBR 64 (2011) 7, pp. 774-781
Persistent link: https://www.econbiz.de/10009151689
Cover Image
Emotions, store-environmental cues, store-choice criteria, and marketing outcomes
Walsh, Gianfranco; Shiu, Edward; Hassan, Louise M.; … - In: Journal of business research : JBR 64 (2011) 7, pp. 737-744
Persistent link: https://www.econbiz.de/10009151701
Cover Image
Feeling the urge : affect in impulsive and compulsive buying
Flight, Richard L.; Rountree, Melissa Markley; Beatty, … - In: Journal of marketing theory and practice 20 (2012) 4, pp. 453-465
Persistent link: https://www.econbiz.de/10009688896
Cover Image
Why customers feel locked into relationships : using qualitative research to uncover the lock-in factors
Harrison, Mary P.; Beatty, Sharon E.; Reynolds, Kristy E.; … - In: Journal of marketing theory and practice 20 (2012) 4, pp. 391-406
Persistent link: https://www.econbiz.de/10009688905
Cover Image
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus; Beatty, Sharon E.; Evanschitzky, Heiner; … - In: Journal of retailing 90 (2014) 2, pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Cover Image
Understanding customer bargaining in retail stores : a customer perspective
Gillison, Stephanie T.; Northington, William Magnus; … - In: Journal of marketing theory and practice 22 (2014) 2, pp. 151-168
Persistent link: https://www.econbiz.de/10010357872