BOGICEVIC, JASMINA; DOMANOVIC, VIOLETA - In: Perspectives of Innovation in Economics and Business (PIEB) 3 (2009) 3, pp. 83-85
In performance measurement and management literature, the Balanced Scorecard is the most prominent model. It can be considered as effectiveness measurement, efficiency measurement or performance measurement model. The Balanced Scorecard is one of the newest management innovations and it is in...