Similar Search Results

Organizational learning culture—the missing link between business process change and organizational performance

Škerlavaj, Miha; Štemberger, Mojca Indihar; Škrinjar, Rok - In: International journal of production economics 106 (2007) 2, pp. 346-367

Persistent link: https://www.econbiz.de/10007772313

The impact of business process orientation on financial and non-financial performance

Škrinjar, Rok; Bosilj-Vukšić, Vesna; Indihar … - In: Business process management journal 14 (2008) 5, pp. 738-754

Persistent link: https://www.econbiz.de/10003775143

Intranet, alternative for information system implementation

Turk, Tomaž; Indihar Štemberger, Mojca; Jaklič, Jurij - 1998

Persistent link: https://www.econbiz.de/10001375252

The strategic information system planning in Slovenia - myth or reality?

Groznik, Aleš; Kovačič, Andrej; Jaklič, Jurij; … - 2000

Persistent link: https://www.econbiz.de/10001707872

The role of simulation in e-business transformation

Indihar Štemberger, Mojca; Jaklič, Jurij; Kovačič, … - 2003

Persistent link: https://www.econbiz.de/10001992506

Exploring the role of new and enhanced BPM capabilities in customer experience management : does BPM matter?

Indihar Štemberger, Mojca; Bosilj Vukšić, Vesna; … - In: Business process management journal 30 (2024) 8, pp. 120-143

Persistent link: https://www.econbiz.de/10015324512

The method of business process oriented tool selection in information systems development projects

Bosilj-Vukšić, Vesna; Jaklič, Jurij; Indihar … - In: Zagreb international review of economics & business 9 (2006) 2, pp. 135-153

Persistent link: https://www.econbiz.de/10003390573

Patterns of approaches to digital transformation : an institutional arrangements perspective

Indihar Štemberger, Mojca; Erjavec, Jure; Manfreda, Anton - In: Economic and business review : EBR 21 (2019) 3, pp. 467-492

Persistent link: https://www.econbiz.de/10012268569

Stanje in trendi digitalne preobrazbe v Sloveniji

Erjavec, Jure; Manfreda, Anton; Jaklič, Jurij; Indihar … - In: Economic and business review : EBR 20 (2018) 4, pp. 109-128

Persistent link: https://www.econbiz.de/10012268575

Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?

Indihar Štemberger, Mojca; Bosilj Vukšić, Vesna; … - In: Business Process Management Journal 30 (2024) 8, pp. 120-143

Purpose Although improving customer experience (CX) has always been one of the top priorities of business process management (BPM), the evidence on the actual contribution made by traditional BPM to improving CX and customer experience management (CXM) is mixed. Recently, new and enhanced...

Persistent link: https://www.econbiz.de/10015341761