Wilkie, William L.; Mela, Carl F.; Gundlach, Gregory T. - In: Marketing Science 17 (1998) 3, pp. 290-293
We applaud the advances in this colloquy and the areas of convergence that are emerging. However, this reply points out that the purported benefits of “bait and switch” found in Hess and Gerstner (1998) are predicated upon (i) only a single component (availability) within the broader domain...