Narrow search
Showing 1 - 8 of 8
Cover Image
A structured approach to describing service for creating a delightful experience
Leung, John W.K.; Kwong, Kenneth K. - In: Computers & industrial engineering : CAIE ; an … 57 (2009) 2, pp. 563-570
Persistent link: https://www.econbiz.de/10008300939
Cover Image
Information disclosure strategies for the intermediary and competitive sellers
Zhang, Tao; Li, Gang; Lai, Kin Keung; Leung, John W.K. - In: European journal of operational research : EJOR 271 (2018) 3, pp. 1156-1173
Persistent link: https://www.econbiz.de/10011903306
Cover Image
The Effects of Attitudinal and Demographic Factors on Intention to Buy Pirated CDs: The Case of Chinese Consumers
Kwong, Kenneth K.; Yau, Oliver H.M.; Lee, Jenny S.Y.; … - In: Journal of business ethics : JOBE 47 (2003) 3, pp. 223-236
Persistent link: https://www.econbiz.de/10006886112
Cover Image
Do Traditional Chinese Cultural Values Nourish a Market for Pirated CDs?
Wan, Wendy W.N.; Luk, Chung-Leung; Yau, Oliver H.M.; … - In: Journal of business ethics : JOBE 88 (2009) 1, pp. 185-196
Persistent link: https://www.econbiz.de/10008254289
Cover Image
Attitude toward counterfeits and ethnic groups: comparing Chinese and Western consumers purchasing counterfeits
Kwong, Kenneth K.; Yu, William Y. P.; Leung, John W. K.; … - In: Journal of euromarketing 18 (2009) 3, pp. 157-168
Persistent link: https://www.econbiz.de/10003892422
Cover Image
Some retail service quality expectations of Chinese shoppers
Meng, Juan; Summey, John H.; Herndon, Neil C.; Kwong, … - In: International journal of market research : JMRS ; the … 51 (2009) 6, pp. 773-796
Persistent link: https://www.econbiz.de/10003909392
Cover Image
Can customer loyalty be explained by virtue ethics?: the Chinese way
Kwong, Kenneth K.; Tang, Felix; Tian, Vane Ing; Fung, … - In: Asian journal of business ethics : AJBE 4 (2015) 1, pp. 101-115
Persistent link: https://www.econbiz.de/10011538255
Cover Image
Sustainable talent development at Gray Global : deployment of corporate entrepreneurship for developing employee well-being in China
Chui, Susanna; Kwong, Kenneth K.; Suen, Mary - In: Cases on entrepreneurship and innovation : unexplored …, (pp. 211-225). 2024
Persistent link: https://www.econbiz.de/10015055241