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A plethora of performance – effectiveness – efficiency measurement methods have been developed and implemented to public organizations since the mid-nineteenth century. However, the ’60s have been considered a milestone for the measurement methods embraced by the public sector, initially...
Persistent link: https://www.econbiz.de/10015226906
Persistent link: https://www.econbiz.de/10009381463
Economic activity produces not only desirable outputs but also undesirable outputs that are usually called negative externalities in economic theory. Negative externalities are usually omitted from efficiency assessments (i.e., applications of Data Envelopment Analysis) which fail to express the...
Persistent link: https://www.econbiz.de/10011107866
The directional distance function model is a generalization of the radial model in data envelopment analysis (DEA). The directional distance function model is appropriate for dealing with cases where undesirable outputs exist. However, it is not a units-invariant measure of efficiency, which...
Persistent link: https://www.econbiz.de/10011108841
Data drain and data uncertainties for rival units affect the reliability and effectiveness of strategic plans for individual operational units. This study introduces a stochastic, multi-stage, optimization technique for short-term forecasting that intends to assist policy makers in developing...
Persistent link: https://www.econbiz.de/10011259245
An extended quality-driven efficiency-adjusted data envelopment analysis (QE-DEA) method is developed to measure the performance of service units. Performance is measured based on efficiency and users’ satisfaction. The extended QE-DEA method identifies as benchmarks only units that are...
Persistent link: https://www.econbiz.de/10011259893
Super-efficiency data envelopment analysis (SE-DEA) models are expressions of the traditional DEA models featuring the exclusion of the unit under evaluation from the reference set. The SE-DEA models have been applied in various cases such as sensitivity and stability analysis, measurement of...
Persistent link: https://www.econbiz.de/10011260494
Data Envelopment Analysis (DEA) is a widely applied nonparametric method for comparative evaluation of firms’ efficiency. A deficiency of DEA is that the efficiency scores assigned to each firm are sensitive to sampling variations, particularly when small samples are used. In addition, an...
Persistent link: https://www.econbiz.de/10011260496
Operational effectiveness goes beyond efficiency while it incorporates exogenous variables, non-controllable by the service units. Effectiveness is a fundamental driver for the success of an operational unit within a competitive environment. In this context, we seek to identify the active units...
Persistent link: https://www.econbiz.de/10009643761
Data envelopment analysis (DEA) is a linear programming methodology to evaluate the relative technical efficiency for each member of a set of peer decision making units (DMUs) with multiple inputs and multiple outputs. It has been widely used to measure performance in many areas. A weakness of...
Persistent link: https://www.econbiz.de/10009022012