Clemons, Eric K.; Schreieck, Maximilian; Hermes, Sebastian - In: Electronic Markets 32 (2022) 2, pp. 459-471
Dominant American online platforms like Amazon Alexa or Google Assistant have become Life Control Interfaces (LCIs) , which facilitate consumers’ online interactions and influence what consumers do and do not see and buy. These platforms operate outside of EU regulation, and create significant...