Purpose Process mining (PM) has emerged as a leading technology for gaining data-based insights into organizations’ business processes. As processes increasingly cross-organizational boundaries, firms need to conduct PM jointly with multiple organizations to optimize their operations. However,...

Vorwörter -- Einleitung -- 1. Grundlagen des Informationsmanagement -- 2. Management der Informationswirtschaft -- 3. Management der Informationssysteme -- 4. Management der Informations- und Kommunikationstechnik -- 5. Ausgewählte Führungsaufgaben des Informationsmanagements -- Verzeichnisse.

Service-oriented Architectures and Web services mature and have become more widely accepted and used by industry. This growing adoption increased the demands for new ways of using Web service technology. Users start re-combining and mediating other providers’ services in ways that have not...