Disaster response and recovery are crucial phases of disaster management. Decision-support systems used in disaster management must cope with the complexity and uncertainty involved with the scheduling and assignment of differentially-skilled personnel and assets to specific tasks. Operational...

In this paper we propose a new heuristic search technique for solving the audit scheduling problem; it is based on memory adaptive reasoning. This technique, known as ART (Adaptive Reasoning Technique), augments the integer programming formulation of the audit scheduling problem with additional...

Dr. Paul P. Maglio makes an excellent point: he calls for more research on the intersection of the firm's external capabilities and resources with those of the customer. In Rolland, Patterson, and Ward's previous paper, they created a starting point for a line of thinking similar in spirit to...