Purpose – The success rate of enterprise resource planning (ERP) implementations is not high in view of the sums invested by organisations in these applications. It has often been indicated that a combination of inadequate preparedness and inappropriate project management have been responsible...

Forty years after Gorry and Scott Morton’s seminal paper on DSS, supporting decisions in organisation is still a critical objective. Given the elapsed time since DSSs were first introduced, it is important to gauge the scope and quality of decision support provided to managers. Using...

Purpose – The need for an integrated enterprise‐wide approach to management information pronounced data warehousing (DW) the “hot topic” of the early‐to‐mid‐1990s. However, it became unfashionable in the late 1990s, with the widespread implementation of enterprise resource planning...