Purpose: Supply chain resilience (SCR) is essential to the success of firms. However, very few studies have focused on the relationships between different types of integration, SCR and service performance from the perspective of third-party logistics providers (3PLs). The purpose of this paper...

Purpose – Outsourcing by corporations is increasing the demand for complex services (such as customization) from third-party logistics providers (3PLs). Effective integration between 3PLs and their customers, known as the external integration of 3PLs, not only allows 3PLs to respond rapidly to...

Purpose – This paper seeks to evaluate the implications of operations flexibility in industrial supply chains and the effect it has on supporting initiatives designed for build‐to‐order (BTO) manufacturing. Design/methodology/approach – An industrial case study is used to investigate...

Purpose – To critically review business trends and drivers affecting the performance of supply chains and build‐to‐order initiatives. Design/methodology/approach – This is a comprehensive review of the potential implications of two inbound logistics solutions: supplier parks and the...