Purpose – The purpose of this paper is to present the current status of a quality management practice in Serbia, in terms of the development and application of integrated managements systems (IMS), and research and implementation of Six Sigma and the related techniques....

We present a special e-book from The TQM Journal with selected papers from the Seventh International Working Conference on 'Total Quality Management - Advanced and Intelligent Approaches', which took place in Belgrade, Serbia, from 3rd - 7th June, 2013. This traditional conference was supported...

A brief note on quality loss functions used in quality engineering / Onur Köksoy -- The Taguchi loss and inverted loss functions / Matei Demetrescu, Adrian Stere Paris and Constantin Târcolea -- Physical model of the quality policy / Peter Eniko and Davorin Kramar -- From Taguchi's orthogonal...