//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The influence of select demogr...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
107,302
Konsumentenverhalten
104,858
Service quality
24,434
Dienstleistungsqualität
23,687
Relationship marketing
15,606
Beziehungsmarketing
15,563
Theorie
14,484
Theory
14,293
Customer satisfaction
11,277
Kundenzufriedenheit
10,902
Brand management
9,207
Online-Handel
9,179
Markenführung
9,167
Online retailing
9,166
Brand image
8,105
Markenimage
8,061
Social Web
7,409
Social web
7,407
Markenartikel
7,013
Brand
7,006
USA
5,843
Online-Marketing
5,812
Internet marketing
5,799
Experiment
5,558
United States
5,546
Deutschland
5,408
Einzelhandel
5,368
Electronic Commerce
5,331
Retail trade
5,328
E-commerce
5,191
Germany
5,064
Werbewirkung
5,005
Advertising effects
4,965
Emotion
4,787
Marketingmanagement
3,961
Marketing management
3,942
Advertising
3,892
Privater Konsum
3,872
Private consumption
3,867
Werbung
3,828
more ...
less ...
Online availability
All
Undetermined
50,820
Free
33,207
CC license
2,818
Type of publication
All
Article
90,857
Book / Working Paper
41,554
Journal
212
Other
27
Type of publication (narrower categories)
All
Article in journal
77,406
Aufsatz in Zeitschrift
77,406
Graue Literatur
10,594
Non-commercial literature
10,594
Working Paper
9,396
Arbeitspapier
8,744
Aufsatz im Buch
7,275
Book section
7,275
Hochschulschrift
3,406
research-article
3,152
Thesis
2,370
Collection of articles of several authors
1,495
Sammelwerk
1,495
Aufsatzsammlung
1,002
Conference paper
826
Konferenzbeitrag
826
Konferenzschrift
481
Case study
466
Fallstudie
466
Bibliografie enthalten
455
Bibliography included
455
Collection of articles written by one author
376
Sammlung
376
Dissertation u.a. Prüfungsschriften
281
Lehrbuch
281
Article
245
Conference proceedings
238
Textbook
236
Amtsdruckschrift
225
Government document
225
Reprint
216
review-article
198
conceptual-paper
188
case-report
155
review
146
Ratgeber
112
Guidebook
104
Statistik
95
Systematic review
87
Übersichtsarbeit
87
more ...
less ...
Language
All
English
122,412
German
8,122
Undetermined
1,295
French
381
Polish
121
Spanish
115
Italian
84
Russian
42
Swedish
40
Danish
32
Dutch
24
Norwegian
22
Portuguese
21
Finnish
19
Hungarian
18
Lithuanian
12
Slovak
10
Romanian
9
Czech
8
Croatian
6
Bulgarian
3
Indonesian
3
Slovenian
3
Arabic
2
Multiple languages
2
Serbian
2
Chinese
2
Bosnian
1
Macedonian
1
Malay (macrolanguage)
1
Turkish
1
Vietnamese
1
more ...
less ...
Author
All
Han, Heesup
167
Mattila, Anna S.
150
Belk, Russell W.
137
Phau, Ian
120
Grunert, Klaus G.
117
Bauer, Hans H.
99
Dwivedi, Yogesh K.
98
Septianto, Felix
96
Grewal, Dhruv
95
Loureiro, Sandra Maria Correia
95
Huber, Frank
94
Lusk, Jayson L.
94
Law, Rob
93
Wansink, Brian
91
Siciliani, Luigi
88
Foxall, Gordon R.
87
Agarwal, Sumit
86
Herrmann, Andreas
85
Usman, Osly
85
Gierl, Heribert
84
Sheth, Jagdish N.
84
Wiedmann, Klaus-Peter
84
Bruhn, Manfred
82
Bagozzi, Richard P.
80
Khare, Arpita
80
Nayga, Rodolfo M. <Jr.>
80
Laroche, Michel
78
Paul, Justin
78
Verhoef, Peter C.
76
Chintagunta, Pradeep K.
75
Cherchye, Laurens
73
Walsh, Gianfranco
73
Woodside, Arch G.
73
Kim, Jungkeun
72
Bruwer, Johan
71
Sharma, Piyush
71
Rock, Bram de
70
Jang, Soocheong (Shawn)
69
Janssen, Maarten C. W.
69
Kim, Seongseop
69
more ...
less ...
Institution
All
National Bureau of Economic Research
845
Springer Fachmedien Wiesbaden
152
OECD
123
European Commission / Joint Research Centre
77
IGI Global
64
European Commission / Directorate-General for Justice and Consumers
59
London Economics
50
IPSOS
47
Verlag Dr. Kovač
42
European Commission / Directorate-General for Health and Food Safety
40
Consumers, Health, Agriculture and Food Executive Agency
38
American Marketing Association
37
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
36
Deloitte consortium
32
Books on Demand GmbH <Norderstedt>
30
International Energy Agency
30
World Bank
30
Edward Elgar Publishing
28
International Monetary Fund
27
European Association of Agricultural Economists - EAAE
26
GFK
26
Institut für Demoskopie Allensbach
26
International Monetary Fund (IMF)
26
Friedrich-Schiller-Universität Jena
21
Nomos Verlagsgesellschaft
21
European Parliament / Directorate-General for Internal Policies of the Union
19
Hochschulrektorenkonferenz
19
Information Resources Management Association
19
Nordic Council of Ministers
19
Europäische Kommission
16
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
16
Christian-Albrechts-Universität zu Kiel
15
INSEAD
15
Center Data
14
Deloitte
14
Organisation for Economic Co-operation and Development
14
Rheinisch-Westfälische Technische Hochschule Aachen
14
Wageningen Economic Research
14
World Bank Group
14
European Commission / Directorate-General for Health and Consumers
13
more ...
less ...
Published in...
All
Journal of business research : JBR
2,643
Journal of retailing and consumer services
2,506
International journal of hospitality management
1,228
International journal of consumer studies
931
Psychology & marketing
846
NBER working paper series
842
NBER Working Paper
671
Journal of consumer research : JCR ; an interdisciplinary bimonthly
629
Working paper / National Bureau of Economic Research, Inc.
617
Asia Pacific journal of marketing and logistics
590
Tourism management : research, policies, practice
587
International journal of contemporary hospitality management
515
Management science : journal of the Institute for Operations Research and the Management Sciences
509
The service industries journal
501
The journal of product & brand management
492
Journal of travel and tourism marketing
467
The journal of services marketing
466
SpringerLink / Bücher
431
Marketing science
424
Cogent business & management
423
The journal of brand management : an international journal
411
Journal of retailing
406
European Journal of Marketing
405
European journal of marketing : EJM
405
Journal of marketing research : JMR
404
Journal of the Academy of Marketing Science
403
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
401
Marketing letters : a journal of research in marketing
397
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
394
Journal of hospitality marketing & management
386
Journal of marketing management : MM
383
Technological forecasting & social change : an international journal
382
Journal of Consumer Marketing
380
Journal of marketing
380
Journal of fashion marketing and management
379
Journal of marketing communications
372
Journal of international consumer marketing
370
Marketing intelligence & planning
348
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
328
The international review of retail, distribution and consumer research
328
more ...
less ...
Source
All
ECONIS (ZBW)
125,108
Other ZBW resources
3,999
USB Cologne (EcoSocSci)
1,328
RePEc
1,010
EconStor
964
BASE
177
OLC EcoSci
59
ArchiDok
4
USB Cologne (business full texts)
1
more ...
less ...
Showing
1
-
10
of
132,650
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The antedecents of re-purchase intentions : the service quality perspective
Perrone, Anthony
;
Wong, Ho Yin
- In:
International journal of services, economics and management
5
(
2013
)
3
,
pp. 203-221
Persistent link: https://www.econbiz.de/10010255102
Saved in:
2
Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market
Erasmus, Alet C.
;
Grabowski, Andrea
- In:
International journal of consumer studies
37
(
2013
)
1
,
pp. 2-12
Persistent link: https://www.econbiz.de/10009713929
Saved in:
3
Factors affecting customer behavior in telecommunication industry
Rahmoun, Mbarek
-
2020
Persistent link: https://www.econbiz.de/10012211403
Saved in:
4
Satisfying the online food crave : the case of online food aggregators
Farah, Maya F.
;
Ramadan, Zahy
;
Kanso, Jana
- In:
International journal of consumer studies
46
(
2022
)
4
,
pp. 1413-1427
Persistent link: https://www.econbiz.de/10013329338
Saved in:
5
Effects of customer gender and mode of dress on service response received in retail establishments
Leigh, James H.
;
Herndon, Neil C.
;
Kantak, Donna Massey
- In:
Journal of marketing channels : ... distribution …
20
(
2013
)
3/4
,
pp. 239-259
Persistent link: https://www.econbiz.de/10009792117
Saved in:
6
An exploratory examination of supervisor undermining, employee involvement climate, and the effects on customer perceptions of service quality in quick-service restaurants
Mathe, Kimberly
;
Slevitch, Lisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
1
,
pp. 29-50
Persistent link: https://www.econbiz.de/10009772556
Saved in:
7
Elements of pharmacy service and satisfaction : patient versus consumer?
Bonnal, Liliane
;
Moinier, Xavier
- In:
The journal of applied business research
30
(
2014
)
2
,
pp. 479-488
Persistent link: https://www.econbiz.de/10010353533
Saved in:
8
A better way to manage customer experience : lessons from the Royal Bank of Scotland
Maklan, Stan
;
Antonetti, Paolo
;
Whitty, Steve
- In:
California management review
59
(
2017
)
2
,
pp. 92-115
Persistent link: https://www.econbiz.de/10011697214
Saved in:
9
Aesthetic labor and visible diversity : the role in retailing service encounters
Quach, Sara
;
Jebarajakirthy, Charles
;
Thaichon, Park
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 34-43
Persistent link: https://www.econbiz.de/10011743114
Saved in:
10
Greatbanking : fraudulent charges to customer accounts
Uzzel, Jesse
- In:
Journal of global scholars of marketing science : …
26
(
2016
)
4
,
pp. 329-332
Persistent link: https://www.econbiz.de/10011635699
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->