The decision for development of the quality providing system could go in line with the company’s expansion and with the concept of the total quality management (TQM). The most diligent-untouchable assets within the companies are referring to the relation with the customers/consumers,...

This paper shows the results obtained on the basis of research in the Macedonian companies whether they are committed to training and development of its еmployees; is the top management willing to improve the knowledge and skills and to transfer that knowledge onto the employees which is the...