Purpose: Data centers (DCs) are similar to traditional factories in many aspects like response time constraints, limited capacity, and utilization levels. Several indicators have been developed to monitor and compare productivity in manufacturing. However, in DCs most used indicators focus on...

Purpose: Delivery punctuality is essential in supply chain management, yet the cost of untimely delivery is usually assumed to be given or based on intuition and not quantified by facts. Design/methodology/approach: The authors used a data set containing detailed transaction data for a...

Purpose – The purpose of this paper is to study how variations in weather affect demand and supply chain performance in sport goods. The study includes several brands differing in supply chain structure, product variety and seasonality. Design/methodology/approach – Longitudinal data on...