Supply chain (SC) strategies and information system (IS) strategies in implementing supply chain management (SCM) processes have been individually regarded as vital to SCM performance. However, in empirical research, it remains unclear what kinds of IS strategies should be implemented under what...

Purpose This study aims to incorporate innovative technology (i.e. blockchain) into the design of an online travel agency (B-OTA). The authors accelerated the design of the prototype system through expert interviews to understand the convenience of the blockchain travel and accommodation...