Bode, Christian; Geiger, Ingmar - In: European Journal of Marketing 55 (2020) 2, pp. 385-419
Purpose: This paper aims to better understand a firm’s market research function’s (MRF) roles and influences on the different uses of market research information (MRI) (instrumental, conceptual and symbolic) in the firm. Design/methodology/approach: This study uses a mixed-methods design:...