Purpose: This paper aims to explore how omni-channel data flows should be integrated by specifying what data, omni-channel agents and information and digital technologies (IDTs) should be considered and connected. Design/methodology/approach: A multiple case study method is used with 17 British...

Purpose – This study aims to explain how supply chain alignment, which remains a major challenge for supply chains, can be achieved and its implications for business performance (BP) by testing the strengths of the relationships between previously identified enablers, supply chain alignment...

Purpose This paper aims to propose a stepwise method to improve the sustainability of manufacturing processes. Design/methodology/approach The proposed approach is based on an extensive literature review and research around the environmental, economic and social pillars of sustainability in...

This paper presents a fuzzy multiple-objective mixed-integer programming model that tackles some different features of order assignment problems by considering vague aspects of such decision-making problems, the model reflects realities encountered in practice. In particular, the model considers...