This paper provides the results of an empirical study on diversity and conflict within teams. In much of the previous literature, conflict is generally view as negative and something to be avoided or immediately resolved. Some studies, however, have examined the benefits of organizational...

The purpose of this article is to encourage research on the aspects of consumer behaviour, particularly as found in groups of consumers. For both researchers and practitioners, consumer knowledge is a critical factor in creating competitive success over time. But there is a gap in the knowledge...

This paper provides the results of an empirical study of empirical research on of the conflict within teams. The ability to face the conflict and to resolve problems efficiently is the most important factor for the success or failure of a group. Conflict is a powerful instrument of...

Despite initial efforts to investigate conflict in organizations, the relationship between conflict and performance continues to be a contested topic in the literature. This paper investigates the effect of conflict on work group performance. For this purpose, a case study of an international...

This chapter discusses three main objectives: (1) the contribution to the body of literature of consumer behavior and demonstrates that consumer’s groups knowledge (i.e., two-person dyads, families, peer or friendship groups, teams, and other social units) is relevant for study by consumer...