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Measuring service quality in r...
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Consumer behaviour
24
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22
Malaysia
18
Beziehungsmarketing
14
Relationship marketing
14
Einzelhandel
8
Retail trade
8
Customer satisfaction
7
Kundenzufriedenheit
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Service quality
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Brand image
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Kundenbindungsprogramm
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Boycott
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Dienstleistungsqualität
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Lieferantenmanagement
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Loyalty programme
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Markenartikel
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Department stores
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research-article
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English
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Nor Asiah Omar
26
Omar, Nor Asiah
15
Musa, Rosidah
10
Syed Shah Alam
9
Muhamad Azrin Nazri
8
Rosidah Musa
7
Zuraidah Zainol
5
Alam, Syed Shah
4
Hassan, Faridah
4
Mohd Daud, Norzaidi
4
Nazri, Muhamad Azrin
4
Ahmad, Maisarah
3
Kassim, Rezian-na Muhammad
3
Mohd Helmi Ali
3
Mohd Yusof, Jamaliah
3
Pallister, John
3
Robson, Matthew
3
Abdullah, Aznur Hajar
2
Asiah Omar, Nor
2
Ayob, Abu H.
2
Aziz, Norzalita Abd.
2
Aziz, Norzalita Abdul
2
Daud, Norzaidi Mohd
2
Iranmanesh, Mohammad
2
Jannat, Taslima
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Masukujjaman, Mohammad
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Nik Mohd Hazrul Nik Hashim
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Norzalita Abd Aziz
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Osman, Juliana
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Suhaily Mohd Ramly
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Tan, Kim Hua
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Wasiuzzaman, Shaista
2
Yusniza Kamarulzaman
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Zainol, Zuraidah
2
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1
Agus, Arawati
1
Ahmad Nordin, Nordiana
1
Ahsan, Nilufar
1
Aishath Lahath
1
Al Mamun, Abdullah
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Business strategy series
4
Journal of Islamic Marketing
4
Asian Academy of Management journal : AAMJ
2
Business Strategy Series
2
International Journal of Retail & Distribution Management
2
International journal of management and marketing research : IJMMR
2
International journal of retail & distribution management
2
Journal of Business Economics and Management
2
Journal of Islamic marketing : JIMA
2
Journal of business economics and management
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Measuring business excellence : the journal of organizational performance management
2
Asian journal of business ethics : AJBE
1
Finance research letters
1
International Journal of Management and Marketing Research
1
International Journal of Social Economics
1
International journal of consumer studies
1
International journal of economics and finance
1
International journal of happiness and development
1
International journal of hospitality management
1
International journal of social economics
1
Islamic entrepreneurship
1
Journal of Islamic marketing
1
Journal of business ethics : JBE
1
Journal of food products marketing
1
Journal of global marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of promotion management : innovations in planning and applied research
1
Journal of retailing and consumer services
1
Measuring Business Excellence
1
Middle East journal of management : MEJM
1
Renewable Energy
1
The IUP journal of marketing management : IJMM
1
The South East Asian journal of management
1
The service industries journal
1
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ECONIS (ZBW)
36
Other ZBW resources
10
OLC EcoSci
7
RePEc
4
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1
Modeling consumers' usage intention of augmented reality in online buying context : empirical setting with measurement development
Syed Shah Alam
;
Masukujjaman, Mohammad
;
Sayeed, Md Shohel
; …
- In:
Journal of global marketing
36
(
2023
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10013549899
Saved in:
2
Unlocking the link : protection motivation intention in ethics programs and unethical workplace behavior
Taslima Jannat
;
Shamshul Arefin
;
Hosen, Mosharrof
;
Nor …
- In:
Asian journal of business ethics : AJBE
13
(
2024
)
2
,
pp. 461-488
Persistent link: https://www.econbiz.de/10015191114
Saved in:
3
Understanding the relationships of program satisfaction, program loyalty and store loyalty among cardholders of loyalty programs
Nor Asiah Omar
;
Aziz, Norzalita Abd.
;
Muhamad Azrin Nazri
- In:
Asian Academy of Management journal : AAMJ
16
(
2011
)
1
,
pp. 21-41
Persistent link: https://www.econbiz.de/10009356703
Saved in:
4
An empirical study of success factors of women entrepreneurs in Southern region in Malaysia
Syed Shah Alam
;
Fauzi Mohd Jani, Mohd
;
Nor Asiah Omar
- In:
International journal of economics and finance
3
(
2011
)
2
,
pp. 166-175
Persistent link: https://www.econbiz.de/10009310743
Saved in:
5
Investigating the structural relationship between loyalty programme service quality, satisfaction and loyalty for retail loyalty programmes : evidence from Malaysia
Nor Asiah Omar
;
Che Aniza Che Wel
;
Norzalita Abd Aziz
; …
- In:
Measuring business excellence : the journal of …
17
(
2013
)
1
,
pp. 33-50
Persistent link: https://www.econbiz.de/10009753296
Saved in:
6
Retail loyalty programs in Malaysia : the relationship of equity, value, satisfaction, trust, and loyalty among cardholders
Nor Asiah Omar
;
Syed Shah Alam
;
Norzalita Abd Aziz
; …
- In:
Journal of business economics and management
12
(
2011
)
2
,
pp. 332-352
Persistent link: https://www.econbiz.de/10009533062
Saved in:
7
Determining the key factors of customer-brand relationship investment dimensions : insights from Malaysian mobile phone users
Zuraidah Zainol
;
Norjaya Mohd. Yasin
;
Nor Asiah Omar
; …
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
4
,
pp. 318-342
Persistent link: https://www.econbiz.de/10010474271
Saved in:
8
Does psychological contract violation moderate the impact of severity and recovery satisfaction on boycott? : an analysis of halal violation
Nor Asiah Omar
;
Muhamad Azrin Nazri
;
Suhaily Mohd Ramly
; …
- In:
Journal of food products marketing
24
(
2018
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10011880357
Saved in:
9
Measuring halal brand association (HalBA) for Islamic banks
Suharni Maulan
;
Nor Asiah Omar
;
Maisarah Ahmad
- In:
Journal of Islamic marketing : JIMA
7
(
2016
)
3
,
pp. 331-354
Persistent link: https://www.econbiz.de/10011552757
Saved in:
10
The effect of customer-brand relationship investments' dimensions on customer engagement in emerging markets
Zuraidah Zainol
;
Nor Asiah Omar
;
Osman, Juliana
;
Nurul …
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
3
,
pp. 172-199
Persistent link: https://www.econbiz.de/10011633628
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