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Lei, Pui-Wa - In: Psychometrika 69 (2004) 2, pp. 319-321

Persistent link: https://www.econbiz.de/10005603043

Knowledge management in service encounters: impact on customers' satisfaction evaluations

Guchait, Priyanko; Namasivayam, Karthik; Lei, Pui-Wa - In: Journal of knowledge management 15 (2011) 3, pp. 513-528

Persistent link: https://www.econbiz.de/10009014136

Knowledge management service encounters : impact on customers' satisfaction evaluations

Guchait, Priyanko; Namasivayam, Karthik; Lei, Pui-wa - In: Journal of knowledge management 15 (2011) 3, pp. 513-527

Persistent link: https://www.econbiz.de/10009236408

A MODEL FOR PREDICTING PERFORMANCE IN INTRODUCTORY STATISTICS COURSES

KIM, HEEYOUNG - 2008

The purpose of this study was to conceptualize and empirically test a model intended to predict statistics performance in reformed introductory statistics courses that analyzes the roles of students individual factors and interpersonal factors and statistics performance. In the predicted model,...

Persistent link: https://www.econbiz.de/10009450056