Ram, Jiwat; Corkindale, David - In: Business Process Management Journal 20 (2014) 1, pp. 151-174
, analysing and comparing the data. Findings – Prior studies have identified a large number of CSFs for ERP implementation success … achieving ERP project implementation and/or performance outcomes. Originality/value – The results provide new insights into the …Purpose – The authors aim to examine the literature on enterprise resource planning (ERP) to establish whether the …