//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer bill of rights under...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
12
Konsumentenverhalten
12
Theorie
12
Theory
12
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
7
Kundenzufriedenheit
7
Preismanagement
7
Pricing strategy
7
pricing
7
Beziehungsmarketing
6
Relationship marketing
6
Beschwerdemanagement
5
Complaint management
5
Data Mining
4
E-commerce
4
Electronic Commerce
4
Online retailing
4
Online-Handel
4
Rabatt
4
Rebate
4
Data mining
3
Dienstleistung
3
Garantie
3
Hospital
3
Krankenhaus
3
Patienten
3
Patients
3
Pricing
3
Product quality
3
Produktqualität
3
Scheduling problem
3
Scheduling-Verfahren
3
Services
3
USA
3
United States
3
Warranty
3
Asymmetric information
2
Asymmetrische Information
2
more ...
less ...
Online availability
All
Undetermined
37
Free
12
Type of publication
All
Article
87
Book / Working Paper
15
Other
1
Type of publication (narrower categories)
All
Article in journal
31
Aufsatz in Zeitschrift
31
Arbeitspapier
4
Working Paper
4
Aufsatz im Buch
2
Book section
2
Graue Literatur
2
Non-commercial literature
2
research-article
2
more ...
less ...
Language
All
English
53
Undetermined
50
Author
All
Gerstner, Eitan
63
Chen, Rachel R.
38
Hess, James D.
15
Robinson, Lawrence W.
12
Yang, Yinghui
12
Biyalogorsky, Eyal
6
Halbheer, Daniel
6
Roma, Paolo
6
Liu, Hongyan
5
Yang, Yinghui (Catherine)
5
Fruchter, Gila E.
4
Davis, Scott
3
Dobson, Paul
3
Hagerty, Michael
3
Hess, James D
3
Libai, Barak
3
Posselt, Thorsten
3
Bhargava, Hemant K.
2
Carmon, Ziv
2
Chen, Jiawei
2
Conlisk, John
2
Dobson, Paul W.
2
Gal-Or, Esther
2
Holthausen, Duncan M.
2
Janakiraman, Ganesh
2
Koenigsberg, Oded
2
Kumar, Subodha
2
Padmanabhan, Balaji
2
Roundy, Robin O.
2
Singhal, Jaya
2
Singhal, Kalyan
2
Sobel, Joel
2
Xie, Jinhong
2
Yin, Shuya
2
Yinghui (Catherine) Yang
2
Zhang, Rachel Q.
2
Ancarani, Fabio
1
Apelbaum, Eidan
1
Bi, Xuan
1
Bühler, Stefan
1
more ...
less ...
Published in...
All
Marketing Science
13
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
8
Manufacturing & service operations management : M & SOM
5
INFORMS journal on computing : JOC
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Decision support systems : DSS ; the international journal
3
HEC Paris research paper series
3
Information systems research : ISR
3
The American economic review
3
American Economic Review
2
IIE transactions / Institute of Industrial Engineers, Norcross, Ga : industrial engineering and development
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of Economics and Business
2
Journal of Product & Brand Management
2
Journal of economics & business
2
Journal of marketing research : JMR
2
Journal of retailing
2
Manufacturing & Service Operations Management
2
Marketing science
2
Operations research letters
2
UC Davis Graduate School of Management Research Paper
2
Channel strategies and marketing mix in a connected world
1
Economic Inquiry
1
Economic inquiry : journal of the Western Economic Association International
1
Economics Letters
1
Economics letters
1
Formal modelling in electronic commerce
1
HEC Paris Research Paper
1
Journal of economics and business
1
Journal of service research : JSR
1
Management Science
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
1
Marketing Letters
1
Marketing letters : a journal of research in marketing
1
Omega : the international journal of management science
1
Operations research
1
Operations research, Management science : OR MS ; the international literature digest
1
Production and Operations Management
1
The Journal of Business
1
more ...
less ...
Source
All
ECONIS (ZBW)
51
RePEc
26
OLC EcoSci
22
Other ZBW resources
2
BASE
1
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
103
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Should captive sardines be compensated? : serving customers in a confined zone
Chen, Rachel R.
;
Gerstner, Eitan
;
Yang, Yinghui
- In:
Marketing science
28
(
2009
)
3
,
pp. 599-608
Persistent link: https://www.econbiz.de/10003868077
Saved in:
2
On representing special languages with FLBC: message markers and reference fixing in SeaSpeak
Kimbrough, Steven O.
;
Yang, Yinghui
- In:
Formal modelling in electronic commerce
,
(pp. 297-324)
.
2005
Persistent link: https://www.econbiz.de/10002452184
Saved in:
3
Background music recommendation on short video sharing platforms
Chen, Jiawei
;
He, Luo
;
Liu, Hongyan
;
Yang, Yinghui
;
Bi, Xuan
- In:
Information systems research : ISR
35
(
2024
)
4
,
pp. 1890-1908
Persistent link: https://www.econbiz.de/10015193888
Saved in:
4
Web user behavioral profiling for user identification
Yang, Yinghui
- In:
Decision support systems : DSS ; the international journal
49
(
2010
)
3
,
pp. 261-271
Persistent link: https://www.econbiz.de/10003983569
Saved in:
5
Toward user patterns for online security : observation time and online user identification
Yang, Yinghui
;
Padmanabhan, Balaji
- In:
Decision support systems : DSS ; the international journal
48
(
2009/10
)
4
,
pp. 548-558
Persistent link: https://www.econbiz.de/10003953728
Saved in:
6
Discovery of online shopping patterns across websites
Yang, Yinghui
;
Liu, Hongyan
;
Cai, Yuanjue
- In:
INFORMS journal on computing : JOC
25
(
2013
)
1
,
pp. 161-176
Persistent link: https://www.econbiz.de/10009728348
Saved in:
7
A tree-based contrast set-mining approach to detecting group differences
Liu, Hongyan
;
Yang, Yinghui
;
Chan, Cheuk-wah
;
Zheng, Yong
- In:
INFORMS journal on computing : JOC
26
(
2014
)
2
,
pp. 208-221
Persistent link: https://www.econbiz.de/10010362447
Saved in:
8
Optimal budget allocation across search advertising markets
Yang, Yanwu
;
Zeng, Daniel
;
Yang, Yinghui
;
Zhang, Jie
- In:
INFORMS journal on computing : JOC
27
(
2015
)
2
,
pp. 285-300
Persistent link: https://www.econbiz.de/10011291312
Saved in:
9
Discovery of periodic patterns in sequence data : a variance-based approach
Yang, Yinghui
;
Padmanabhan, Balaji
;
Liu, Hongyan
;
Wang, …
- In:
INFORMS journal on computing : JOC
24
(
2012
)
3
,
pp. 372-386
Persistent link: https://www.econbiz.de/10009583074
Saved in:
10
Mining bilateral reviews for online transaction prediction : a relational topic modeling approach
Chen, Jiawei
;
Yang, Yinghui
;
Liu, Hongyan
- In:
Information systems research : ISR
32
(
2021
)
2
,
pp. 541-560
Persistent link: https://www.econbiz.de/10012599887
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->