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Innovation in public services in the light of public administration paradigms and service innovation perspectives

Desmarchelier, Benoît; Djellal, Faridah; Gallouj, Faïz - In: European review of service economics and management (2019) 2/8, pp. 91-120

Persistent link: https://www.econbiz.de/10012162886

The influences of ambidexterity, new public management and innovation on the public service quality of government organizations

Alkaabi, Seema; Hazzam, Joe; Wilkins, Stephen; Dan, Sorin - In: Public performance & management review 47 (2024) 5, pp. 1110-1137

Persistent link: https://www.econbiz.de/10015184922

The "service turn" in a new public management context : a street-level bureaucrat perspective

Eriksson, Erik Masao; Andersson, T. - In: Public management review 26 (2024) 7, pp. 2014-2038

Persistent link: https://www.econbiz.de/10015049796

Public management reform and employee voice in UK public services

White, Geoff; Dennison, Paul; Farnham, David; Horton, Sylvia - In: Industrial relations in the new Europe : enlargement, …, (pp. 211-234). 2007

Persistent link: https://www.econbiz.de/10003541305

Public service motivation, public management reform, and organizational socialization : testing the effects of employment at-will and agency on PSM among municipal employees

Battaglio, R. Paul; French, P. Edward - In: Public personnel management 45 (2016) 2, pp. 123-147

Persistent link: https://www.econbiz.de/10011508880

The public service ethos versus public management models

Mazur, Stanisław - In: Warsaw forum of economic sociology : WFES 4 (2013) 2, pp. 95-114

Persistent link: https://www.econbiz.de/10011298566

Effective leadership in managing NPM-based change in the public sector

Kellis, Dana S.; Ran, Bing - In: Journal of organizational change management 28 (2015) 4, pp. 614-626

Persistent link: https://www.econbiz.de/10011342205

Modernizing public services : subtle interplays of politics and management

Arnaboldi, Michela; Lapsley, Irvine; Dal Molin, Martina - In: Journal of accounting & organizational change 12 (2016) 4, pp. 547-567

Persistent link: https://www.econbiz.de/10011625335

Understanding Renewed Public Service Ethos (PSE) in Public Management: Policy, Purpose and Pedagogy

Shand, Rory; Parker, Steven; Elliott, Catherine - In: Reimagining public sector management : a new age of …, (pp. 103-112). 2022

public services management challenge traditional notions of PSE. Recent events such as the COVID-19 pandemic, counter … renewed PSE as a crucial aspect of resilience for workers in public services and public management. We focus on three areas …

Persistent link: https://www.econbiz.de/10015391355

Organizational commitment and administrative management in public service delivery : evidence from an emerging governance context

Moreno-Menéndez, Fabricio Miguel; Aguado-Riveros, … - In: Administrative Sciences : open access journal 15 (2025) 6, pp. 1-26

This study examines the relationship between organizational commitment and administrative management within a public … organizational commitment and administrative management (Spearman's ρ = 0.775, p < 0.01), with normative commitment displaying the … sector reform and strategic human capital management by emphasizing the need for emotionally engaged and ethically anchored …

Persistent link: https://www.econbiz.de/10015433092