Bettis-Outland, Harriette; Guillory, Monica D. - In: Journal of Business & Industrial Marketing 33 (2018) 1, pp. 126-133
Purpose: This paper aims to illustrate the interface between emotional intelligence (EI), trust and organizational learning in the context of a trade show environment. Design/methodology/approach: Theoretical underpinnings of this conceptual study include appraisal theory of emotions....