Cyclical scheduling, where the time between production periods for each item is constant, offers simplicity and ease of control compared with noncyclical scheduling, where production periods are irregularly spaced. However, when demands are dynamic, flexibility in the spacing of production...

This paper develops a model for allocating cross-trained workers at the beginning of a shift in a multidepartment service environment. It assumes departments are trying to maximize objective functions that are concave with respect to the number of workers assigned. Worker capabilities are...