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The tension of emotional connection : health literacy and the 2010 Salmonella egg recall

Roberts, Holly A.; Veil, Shari R. - In: Risk and crisis communication : navigating the tensions …, (pp. 123-138). 2015

Persistent link: https://www.econbiz.de/10011407802

Hoaxes and the paradoxical challenges of restoring legitimacy : Dominos’ Response to its YouTube crisis

Veil, Shari R.; Sellnow, Timothy L.; Petrun, Elizabeth L. - In: Management communication quarterly : an international … 26 (2012) 2, pp. 322-345

Persistent link: https://www.econbiz.de/10010009207

Hoaxes and the paradoxical challenges of restoring legitimacy : Dominos’ Response to its YouTube crisis

Veil, Shari R.; Sellnow, Timothy L.; Petrun, Elizabeth L. - In: Management communication quarterly : an international … 26 (2012) 2, pp. 322-345

Persistent link: https://www.econbiz.de/10009573877

The tension of controlling the narrative : construing and mis-construing risk messages

Petrun, Elizabeth L. - In: Risk and crisis communication : navigating the tensions …, (pp. 103-121). 2015

Persistent link: https://www.econbiz.de/10011407795

Mindful learning in crisis management

Veil, Shari R. - In: Journal of business communication : JBC 48 (2011) 2, pp. 116-147

Persistent link: https://www.econbiz.de/10009011360

Best practices as an assessment for crisis communication

Veil, Shari R.; Husted, Rebekah A. - In: Journal of Communication Management 16 (2012) 2, pp. 131-145

Purpose – This study aims to use the now‐classic case study of American Red Cross's response to Hurricane Katrina to demonstrate the utility of the best practices in risk and crisis communication as an assessment tool. Design/methodology/approach – Qualitative case study methodology is...

Persistent link: https://www.econbiz.de/10014850960

British Petroleum: An Egregious Violation of the Ethic of First and Second Things

Veil, Shari R.; Sellnow, Timothy L.; Wickline, Morgan C. - In: Business and society review : a quarterly forum on the … 118 (2013) 3, pp. 361-381

Persistent link: https://www.econbiz.de/10010174356

Significant Choice and Crisis Decision Making: MeritCare’s Public Communication in the Fen–Phen Case

Streifel, Renae A.; Beebe, Bethany L.; Veil, Shari R.; … - In: Journal of business ethics : JOBE 69 (2006) 4, pp. 389-398

Persistent link: https://www.econbiz.de/10007390591

Best practices as an assessment for crisis communication

Veil, Shari R.; Husted, Rebekah A. - In: Journal of communication management : an international … 16 (2012) 2, pp. 131-146

Persistent link: https://www.econbiz.de/10009969055

"We tell people, it’s up to them to be prepared" : public relations practices of local emergency managers

Littlefield, Robert; Rowan, Katherine; Veil, Shari R.; … - In: The handbook of crisis communication, (pp. 245-260). 2010

Persistent link: https://www.econbiz.de/10003929173