//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Repeated exposure to the thin...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
61
Konsumentenverhalten
58
Relationship marketing
33
Beziehungsmarketing
32
Social Web
17
Social web
17
Customer satisfaction
14
Service quality
14
Virtual reality
13
Virtuelle Realität
12
Kundenzufriedenheit
11
Experiment
10
Online retailing
10
Online-Handel
10
Cognition
9
Kognition
9
Customer service
8
Dienstleistungsqualität
8
Distribution channel
8
E-commerce
8
Einzelhandel
8
Electronic Commerce
8
Personality psychology
8
Persönlichkeitspsychologie
8
Retail trade
8
Vertriebsweg
8
B-to-B-Marketing
7
Business-to-business marketing
7
Food consumption
7
Internet marketing
7
Lebensmittelkonsum
7
Lieferantenmanagement
7
Online-Marketing
7
Services marketing
7
Supplier relationship management
7
Kundenservice
6
Marketing management
6
Marketingmanagement
6
Netherlands
6
Niederlande
6
more ...
less ...
Online availability
All
Undetermined
107
Free
33
Type of publication
All
Article
251
Book / Working Paper
54
Type of publication (narrower categories)
All
Article in journal
112
Aufsatz in Zeitschrift
112
Arbeitspapier
12
Graue Literatur
12
Non-commercial literature
12
Working Paper
12
research-article
8
Aufsatz im Buch
5
Aufsatzsammlung
5
Book section
5
conceptual-paper
3
review
2
Case study
1
Conference paper
1
Fallstudie
1
Handbook
1
Handbuch
1
Konferenzbeitrag
1
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
190
Undetermined
115
Author
All
Ruyter, Ko de
172
Wetzels, Martin
99
de Ruyter, Ko
76
Dewitte, Siegfried
28
Geyskens, Kelly
26
Keeling, Debbie I.
18
Lemmink, Jos
18
Goukens, Caroline
17
Keeling, Debbie Isobel
17
Mahr, Dominik
16
Warlop, Luk
16
Chylinski, Mathew
15
Jong, Ad de
15
Streukens, Sandra
15
Grewal, Dhruv
14
Hilken, Tim
13
Patterson, Paul G.
13
Heller, Jonas
12
Pandelaere, Mario
12
Wiertz, Caroline
12
Klesse, Anne-Kathrin
11
van Birgelen, Marcel
10
Ludwig, Stephan
9
Pauwels, Pieter
9
Yu, Ting
9
Birgelen, Marcel van
8
Bloemer, Josée
8
Cox, David
8
Dolen, Willemijn M. van
8
Keen, Cherie
8
Laer, Tom van
7
Daryanto, Ahmad
6
Millet, Kobe
6
de Jong, Ad
6
Bruyneel, Sabrina
5
Feinberg, Richard
5
Garbinsky, Emily N.
5
Plangger, Kirk
5
van Laer, Tom
5
Aaker, Jennifer
4
more ...
less ...
Institution
All
Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
6
Graduate School of Business and Economics (GSBE), School of Business and Economics
3
Eindhoven Centre for Innovation Studies (Ecis), Technische Universiteit Eindhoven
2
Edward Elgar Publishing
1
Graduate School of Business, Stanford University
1
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
1
Published in...
All
Journal of retailing
17
Industrial marketing management : the international journal for industrial and high-tech firms
14
Journal of service research : JSR
13
Journal of marketing
12
Journal of the Academy of Marketing Science
12
European Journal of Marketing
11
International journal of service industry management : IJSIM
11
Journal of consumer research : JCR ; an interdisciplinary bimonthly
10
Psychology & marketing
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
Journal of Economic Psychology
8
European journal of marketing : EJM
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
Research Memoranda / Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
6
Total quality management
6
Journal of Consumer Research
5
Journal of business research : JBR
5
Journal of marketing research : JMR
5
Journal of Business Research
4
Research memorandum / METEOR
4
Research on international service marketing : a state of the art
4
Journal of Management Studies
3
Journal of economic psychology : research in economic psychology and behavioral economics
3
Journal of management studies : JMS
3
Journal of service management
3
Journal of service research
3
MO
3
Research Memorandum / Graduate School of Business and Economics (GSBE), School of Business and Economics
3
Research report / Katholieke Universiteit Leuven, Faculty of Economics and Applied Economics, Department of Applied Economics
3
Advances in international marketing
2
European journal of marketing
2
International Business Review
2
International business review : the official journal of the European International Business Academy
2
Journal of Business & Industrial Marketing
2
Journal of Service Management
2
Journal of advertising
2
Journal of consumer policy : consumer issues in law, economics and behavioural sciences
2
Journal of marketing research
2
Journal of retailing and consumer services
2
KUL Working Paper
2
more ...
less ...
Source
All
ECONIS (ZBW)
157
OLC EcoSci
79
RePEc
40
Other ZBW resources
22
BASE
4
USB Cologne (EcoSocSci)
3
Showing
1
-
10
of
305
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Beyond the call of duty : the impact of perceived support on attitudes and behavior of temporary call center agents
Wetzels, Martin
;
Ruyter, Ko de
- In:
Service quality and management
,
(pp. 227-250)
.
1999
Persistent link: https://www.econbiz.de/10001407695
Saved in:
2
Consumer affairs departments in the United States and the Netherlands : a comparative analysis
Ruyter, Ko de
- In:
Journal of consumer policy : consumer issues in law, …
20
(
1997
)
3
,
pp. 325-352
Persistent link: https://www.econbiz.de/10001233544
Saved in:
3
CIS : a new frontier for MIS
Ruyter, Ko de
- In:
Prometheus : critical studies in innovation
10
(
1992
)
1
,
pp. 5-16
Persistent link: https://www.econbiz.de/10001127045
Saved in:
4
Cooperating for service excellence in multi-channel service systems : an empirical assessment
Wiertz, Caroline
;
Ruyter, Ko de
;
Streukens, Sandra
-
2003
Persistent link: https://www.econbiz.de/10001780968
Saved in:
5
On the role of normative influences in commercial virtual communities
Wiertz, Caroline
;
Ruyter, Ko de
;
Streukens, Sandra
-
2003
Persistent link: https://www.econbiz.de/10001780974
Saved in:
6
The propensity to continue service internationalization : a model of planned behavior
Pauwels, Pieter
;
Patterson, Paul G.
;
Ruyter, Ko de
; …
-
2003
Persistent link: https://www.econbiz.de/10001794060
Saved in:
7
The impact of attitud strength on customer-oriented priority setting by decision-makers : an empirical investigation
Birgelen, Marcel van
;
Ruyter, Ko de
;
Wetzels, Martin
- In:
Journal of economic psychology : research in economic …
24
(
2003
)
6
,
pp. 763-783
Persistent link: https://www.econbiz.de/10001845697
Saved in:
8
An assessment of measurement invariance between online and mail surveys
Deutskens, Elisabeth
;
Ruyter, Ko de
;
Wetzels, Martin
-
2005
Persistent link: https://www.econbiz.de/10002728055
Saved in:
9
Research on international service marketing : a state of the art
Pauwels, Pieter
(
ed.
);
Ruyter, Ko de
(
contributor
)
-
2005
Persistent link: https://www.econbiz.de/10014417442
Saved in:
10
You've lost that learning feeling : drivers and drawbacks of channel partner disengagement with sales training
Satornino, Cinthia B.
;
Pelser, Jan
;
Wetzels, Martin
; …
- In:
Industrial marketing management : the international …
113
(
2023
),
pp. 258-276
Persistent link: https://www.econbiz.de/10014433589
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->