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From fantasy to reality : transformation of native visitor experiences
Chen, Po-Ju - In: Journal of business research : JBR 69 (2016) 2, pp. 985-991
Persistent link: https://www.econbiz.de/10011436387
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Are travel purchases more satisfactory than nontravel experiential purchases and material purchases? : an exploratory study
Fuchs, Galia; Chen, Po-Ju; Pizam, Abraham - In: Tourism analysis : an interdisciplinary tourism & … 20 (2015) 5, pp. 487-497
Persistent link: https://www.econbiz.de/10011412916
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Customer emotions minute by minute : how guests experience different emotions within the same service environment
Torres, Edwin N.; Wei, Wei; Hua, Nan; Chen, Po-Ju - In: International journal of hospitality management 77 (2019), pp. 128-138
Persistent link: https://www.econbiz.de/10011988465
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Achieving requisite variety in customer experience research for improving marketing relationship performances
De Villiers, Rouxelle (ed.); Chen, Po-Ju (ed.);  … - In: International journal of business and economics 16 (2017) 2, pp. 127-143
Persistent link: https://www.econbiz.de/10011971378
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Let it be or let it be better : employment empowerment effects on hotel guests satisfaction
Ling, Wang Ding; Chen, Po-Ju - In: International journal of business and economics 16 (2017) 2, pp. 159-165
Persistent link: https://www.econbiz.de/10011971391
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Airline passenger safety or customer satisfaction?
Tao, Kefang; Chen, Po-Ju - In: International journal of business and economics 16 (2017) 2, pp. 171-175
Persistent link: https://www.econbiz.de/10011971483
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To be or not to be (the manager), that is the question!
Feng, Liangcheng; Chen, Po-Ju - In: International journal of business and economics 16 (2017) 2, pp. 189-194
Persistent link: https://www.econbiz.de/10011971489
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Feeling loyal? : the impacts of affective customer experiences on business
De Villiers, Rouxelle; Chen, Po-Ju - In: International journal of business and economics 16 (2017) 3, pp. 249-250
Persistent link: https://www.econbiz.de/10011973030
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Co-creation a vacation package tour : here comes the new Chinese travelers' wish list!
Zhang, Le; Chen, Po-Ju - In: International journal of business and economics 16 (2017) 3, pp. 251-256
Persistent link: https://www.econbiz.de/10011973041
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What passengers did not expect when their flight was overbooked
Lefrid, Mohammed; Chen, Po-Ju - In: International journal of business and economics 16 (2017) 3, pp. 263-267
Persistent link: https://www.econbiz.de/10011973045