Purpose – Internet forums are an important arena for information exchange between consumers. Despite healthcare being one of the most accessed information categories on the internet, knowledge of exchange between patients in online communities remains limited. Specifically, little is known...

The study has surveyed the post-Arab Spring youth employment policies that have been adopted in Egypt, Morocco, Jordan, and Tunisia. In addition, the study examines whether and how the economic policies implemented in these countries led to high levels of youth unemployment prior to the Arab...

The study has surveyed the post-Arab Spring youth employment policies that have been adopted in Egypt, Morocco, Jordan, and Tunisia. In addition, the study examines whether and how the economic policies implemented in these countries led to high levels of youth unemployment prior to the Arab...

With the expansion of e-commerce, E-Service Quality is becoming increasingly important. The study aims to investigate the relationship between e-service quality dimensions and customer satisfaction in B2C online shopping in Pakistan emphasizing the customer's perspective. A total of five...

Purpose – The purpose of this paper is to explore the impact and effect of renqing in Chinese business relationships. The research focused on a multinational organisation that is based in China. Design/methodology/approach – As the research was exploratory, a qualitative approach was...