//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Against the green : a multi-me...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
20
Konsumentenverhalten
20
Dienstleistungsqualität
14
Service quality
14
Beziehungsmarketing
12
Relationship marketing
12
Customer satisfaction
10
Kundenzufriedenheit
10
USA
10
United States
10
Corporate Social Responsibility
8
Corporate social responsibility
8
Beschwerdemanagement
6
Business ethics
6
Complaint management
6
Marketing
6
Marketing management
6
Marketingmanagement
6
Service experience
6
Unternehmensethik
6
Customer service
5
Kundenservice
5
Share Economy
5
Sharing economy
5
Dienstleistung
4
Economic ethics
4
Emotion
4
Ethics
4
Ethik
4
Innovation
4
Personality psychology
4
Persönlichkeitspsychologie
4
Services
4
Theorie
4
Theory
4
Wirtschaftsethik
4
Betriebliche Wertschöpfung
3
Collaborative consumption
3
Contingency theory
3
Customer-company identification
3
more ...
less ...
Online availability
All
Undetermined
52
Free
2
Type of publication
All
Article
100
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
62
Aufsatz in Zeitschrift
62
research-article
6
Aufsatz im Buch
2
Book section
2
Reprint
1
Language
All
English
81
Undetermined
22
Author
All
Smith, Jeffery S.
39
Cronin, J. J.
24
Gleim, Mark R.
19
Smith, Jeffery
18
Andrews, Demetra
10
Fox, Gavin L.
8
Karwan, Kirk R.
8
Anderson, Sidney
6
Wolter, Jeremy S.
6
Lawson, Stephanie J.
5
Liu, Xiaojin
5
Ramirez, Edward
5
Shockley, Jeff
5
Johnson, Catherine M.
4
Kettinger, William J.
4
Lee, Lorraine
4
Markland, Robert E.
4
Cronin, J. Joseph
3
Davidson, Alexander
3
Fiedler, Kirk D.
3
Lee, Lorraine S.
3
Nagy, Paul F.
3
Stevens, Jennifer
3
Anderson, Sidney T.
2
Black, Dan
2
Bock, Dora
2
Bourdeau, Brian L.
2
Brady, Michael K.
2
Brusco, Michael
2
Brusco, Michael J.
2
Carson, James M.
2
Cole, Cassandra R.
2
Daniel, Kermit
2
Dubbink, Wim
2
Fier, Stephen G.
2
Fox, Gavin
2
Gleim, Mark
2
Hofacker, Charles F.
2
James, Jeffrey D.
2
Kou, Ying
2
more ...
less ...
Institution
All
EconWPA
2
Published in...
All
Journal of the Academy of Marketing Science
9
Business ethics quarterly : the journal of the Society for Business Ethics
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
Journal of business research : JBR
6
The journal of services marketing
5
International Journal of Operations & Production Management
4
Journal of business ethics : JOBE
4
Journal of marketing theory and practice : JMTP
4
Journal of service research : JSR
4
Decision Sciences
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of production economics
3
Journal of Service Management
3
Journal of retailing
3
AMS review : official publication of the Academy of Marketing Science
2
Decision sciences
2
HEW
2
Journal of retailing and consumer services
2
Managing service quality : MSQ ; an international journal
2
Operations management research : OMR ; advancing practice through theory
2
Psychology & marketing
2
Business & professional ethics journal
1
Business and Society Review
1
Decision sciences : DS
1
European journal of marketing
1
European journal of marketing : EJM
1
International Journal of Production Economics
1
International journal of sports marketing & sponsorship
1
Journal of Business Ethics
1
Journal of Consumer Behaviour
1
Journal of Consumer Marketing
1
Journal of Operations Management
1
Journal of Services Marketing
1
Journal of advertising : official publication of the American Academy of Advertising
1
Journal of education for business
1
Journal of service management
1
Journal of service theory and practice
1
Journal of sport management : the official journal of the North American Society of Sport Management
1
Journal of strategic marketing
1
Marketing letters : a journal of research in marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
65
OLC EcoSci
19
Other ZBW resources
15
RePEc
4
Showing
1
-
10
of
103
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Green marketing strategies : an examination of stakeholders and the opportunities they present
Cronin, J. J.
;
Smith, Jeffery S.
;
Gleim, Mark R.
; …
- In:
Journal of the Academy of Marketing Science
39
(
2011
)
1
,
pp. 158-174
Persistent link: https://www.econbiz.de/10008909601
Saved in:
2
Extending the institutional environment : the impact of internal and external factors on the green behaviors of an individual
Gleim, Mark R.
;
Smith, Jeffery S.
;
Cronin, J. J.
- In:
Journal of strategic marketing
27
(
2019
)
6
,
pp. 505-520
Persistent link: https://www.econbiz.de/10012202769
Saved in:
3
Weaving webs of innovation
Fox, Gavin L.
;
Smith, Jeffery S.
;
Cronin, J. J.
; …
- In:
International journal of operations & production …
33
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009722681
Saved in:
4
Creating ultimate customer loyalty through loyalty conviction and customer-company identification
Wolter, Jeremy S.
;
Bock, Dora
;
Smith, Jeffery S.
; …
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 458-476
Persistent link: https://www.econbiz.de/10011790705
Saved in:
5
A comparison of the relative importance of the marketing, financial, and asset management implications of strategic decisions
Cronin, J. J.
- In:
Journal of the Academy of Marketing Science
13
(
1985
)
1
,
pp. 242-258
Persistent link: https://www.econbiz.de/10001020259
Saved in:
6
Determinants of retail profit performance : a consideration of retail marketing strategies
Cronin, J. J.
- In:
Journal of the Academy of Marketing Science
13
(
1985
)
4
,
pp. 40-53
Persistent link: https://www.econbiz.de/10001020346
Saved in:
7
An examination of the relative impact of growth strategies on profit performance
Cronin, J. J.
- In:
European journal of marketing : EJM
22
(
1988
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10001071499
Saved in:
8
It depends : moderating the relationships among perceived waiting time, anger, and regret
Voorhees, Clay M.
;
Baker, Julie
;
Bourdeau, Brian L.
; …
- In:
Journal of service research : JSR
12
(
2009/10
)
2
,
pp. 138-155
Persistent link: https://www.econbiz.de/10003901023
Saved in:
9
The implications of third-party customer complaining for advertising efforts
Cronin, J. J.
;
Fox, Gavin L.
- In:
Journal of advertising : official publication of the …
39
(
2010
)
2
,
pp. 21-33
Persistent link: https://www.econbiz.de/10003986789
Saved in:
10
Corporate social responsibility in sport
Bradish, Cheri
;
Cronin, J. J.
- In:
Journal of sport management : the official journal of …
23
(
2009
)
6
,
pp. 691-697
Persistent link: https://www.econbiz.de/10003929231
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->