This paper examines the impact of competencies, psychological capital, new work practices and digital technologies on private sector wages in the Italian economy. It demonstrates ? also considering industry collective bargaining that tends to fix wage levels according to job complexity, moreover...

This paper examines the influence of high performance work practices (HPWPs) and industrial relations (IR) on firm propensity for product and process innovation. The authors distinguish between two styles of workplace governance – democratic and autocratic – based on whether the management...

The chapter first introduces Tarantelli’s thought on the role of labour economics and social pacts. The implementation of his proposals for a social pact in Italy is then discussed and compared to similar experiences in Europe. Attention is finally devoted to developing a theory of social...

The chapter investigates the effects of the wage determination mechanism based on bargaining and efficiency wages introduced in Italy in 1993. The analysis deals specifically with the productivity effects of the efficiency wage approach and tests the role of different profit sharing schemes...

Mincerian earnings equation, together with achievement tests, educational degrees and measures of cognitive skill are poor indicators of the competencies developed by individuals and, consequently, of the determinants of their wage differentials. The recent literature shows the increasing...

In recent years many countries of the European Union (EU) have implemented comprehensive smoking bans to reduce exposure to tobacco smoke in public places and all indoor workplaces. Despite the intense public debate, research on the impact of smoking regulation on health, particularly within the...

We empirically address how customer satisfaction and loyalty in the banking industry may affect profitability. This helps to identify the strategy and competencies necessary to benefit from customer relationships which are important sources for improved performance in the banking. We do this by...

We empirically address how Customer Satisfaction (CS) and loyalty in the banking industry may affect profitability. This helps in identifying the strategy and competencies necessary to benefit from customer relationships, which are important sources for improved performance in the banking. We do...