Proper protection of information systems is a major quality issue of organizational risk management. Risk management is a process whereby risk factors are identified and then virtually eliminated. Failure modes and effects analysis (FMEA) is a risk management methodology for identifying system's...

Proper protection of information systems is a major quality issue of organizational risk management. Risk management is a process whereby risk factors are identified and then virtually eliminated. Failure modes and effects analysis (FMEA) is a risk management methodology for identifying...

The current information system use in quality management and ISO 9000 certification process is typically utilized in administration and documentation. The existing software do not satisfy the technical information needs for ISO 9000. There is a need for tools that can help management to decide...