Purpose – A growing number of companies are measuring the sustainability performance of their businesses. Some companies are using pre‐existing sustainability indicator systems to assess their performance. Other companies are looking beyond measurement of impacts to create their own system...

Purpose – The complexity of problem solving requires use of quality tools to assist in the organization and analysis of information and data surrounding the concern. A proposed classification scheme for problem‐solving tools allows the user to identify the correct tool at the proper time in...

Purpose – A growing number of companies are measuring the sustainability performance of their businesses. Some companies are using pre-existing sustainability indicator systems to assess their performance. Other companies are looking beyond measurement of impacts to create their own system of...