Discourse is a pervasive tool of management; one might even say that discourse is what managers do. A widespread assumption among managers is that discourse is not only a pervasive tool, but an effective one for precise communication of information, for making decisions, and for enlisting...

Identifiers are an essential component of online communication. Email addresses and instant messenger usernames are two of the most common online identifiers. This dissertation focuses on the ways that social, technical and policy factors affect individual's behavior with online...

Being able to measure the readability of a text with a simple formula is an attractive prospect, and many groups have been using readability formulas in a variety of situations where estimates of text complexity are thought to be necessary. The most obvious and explicit use of readability...

The use of telecommunications technologies to help deliver medical services has increased over the past few decades and is now well accepted. Called telemedicine, it involves medical diagnosis and management with the participants (doctors, nurses and patients) in different places. The practice...