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Managing the positive and negative characteristics of enterprise microblog to attract user to take action through the perspective of behavioural response

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Generating customer voice based quality improvement strategy for logistics service providers in Taiwan from the perspective of quality function deployment

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Strategising customer voice-based quality improvement for logistics service providers

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Analysing the competitive advantage for the operating model of Phalaenopsis aphrodite industry in Taiwan

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Generating customer voice based quality improvement strategy for logistics service providers in Taiwan from the perspective of quality function deployment

Lee, Tzong-Ru; Lin, Jiun-Hung - In: International Journal of Logistics Economics and … 1 (2007) 1, pp. 63-76

Logistics Service Providers (LSPs) help connecting buyers and suppliers in supply chains. Hence, logistics quality significantly affects the performance of the supply chain. An intensely competitive business environment necessitates that firms provide services according to customer demand to...

Persistent link: https://www.econbiz.de/10005543989

Assessing asymmetric response effect of behavioral intention to service quality in an integrated psychological decision-making process model of intercity bus passengers: a case of Taiwan

Lin, Jiun-Hung; Lee, Tzong-Ru; Jen, William - In: Transportation 35 (2008) 1, pp. 129-144

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Generating customer voice based quality improvement strategy for logistics service providers in Taiwan from the perspective of quality function deployment

Lee, Tzong-Ru; Lin, Jiun-Hung - In: International Journal of Logistics Economics and … 1 (2007) 1, pp. 63-76

Persistent link: https://www.econbiz.de/10008564296

Retailing logistics and sale operation strategy for uncertainty demand due to the effect of consumers' motives in promotion of sport marketing events

Lee, Tzong-ru; Lin, Jiun-hung; Su, Xiang-ting - In: International journal of management & enterprise … 8 (2010) 3, pp. 209-227

Persistent link: https://www.econbiz.de/10009850786

Analysing the competitive advantage for the operating model of Phalaenopsis aphrodite industry in Taiwan

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Persistent link: https://www.econbiz.de/10008270564