One of elements which have received considerable attention in relationship marketing is customer loyalty. Brand is one of construct contributes to the formation of customer loyalty. Thus this study investigates the relationship between customer loyalty and brand. In this regards, using...

This study proposes a mathematical optimization model for a two-echelon location-routing problem in the last-mile delivery e-commerce environment. The e-commerce firm delivers each customer's demand at home or through delivery points. Customers could be unavailable when the vehicle arrives at...

Background: One of several logistics contexts in which pricing decisions are made involves truckload carriers using reverse auctions to bid for prices they want for their transportation services while operating under uncertainty about factors such as their (i) operations costs and (ii) rivals'...